Terms of service
These Terms of Use & Terms of Sale (“Terms”) govern access to instamomuniversity.com, related content and communications, purchases from InstaMom, and use of any services that link to these Terms (collectively, the “Services”). “InstaMom,” “we,” “us,” and “our” mean InstaMom University LLC.
By accessing the Services, creating an account, ticking the agreement box in the cart, or placing an order, you agree to these Terms and the policies incorporated by reference. If you do not agree, do not use the Services.
1. Eligibility and authority
You must be at least eighteen (18) years old and legally capable of entering a contract, or use the Services with the involvement and permission of a parent or legal guardian. If you use the Services for an organization or another person, you represent that you have authority to bind that party and provide the information submitted.
Before completing a purchase you must confirm that you have read and accept these Terms and our Refund, Return & Cancellation Policy. Ticking that box in the cart records your agreement to both.
2. Accounts and information accuracy
You agree to provide current, complete, and accurate information and to keep account credentials confidential. You are responsible for activity under your account to the extent permitted by law. Notify us promptly at instamomuniversity@gmail.com if you suspect unauthorized access.
3. Products, descriptions, and availability
We try to describe products accurately. Colors, scale, packaging, and appearance may vary based on screens, photography, manufacturer changes, and handmade or natural variation. Props used in photographs are not included unless the product description says they are included.
All products and offers are subject to availability. We may limit quantities, discontinue products, correct errors, or substitute a reasonably comparable item when substitution is disclosed on the product page. If a material error affects an order, we may contact you for instructions or cancel and refund the affected amount.
4. Curated care packages
Curated boxes may include goods made by third-party manufacturers. Third-party names, marks, product claims, ingredients, warnings, warranties, and instructions belong to their respective owners. Unless expressly stated, inclusion does not imply sponsorship, endorsement, or affiliation.
Packaging and exact components may vary as disclosed. Product photographs may include styling props that are not part of the purchased box. Review the “What's Included” description for the controlling list.
5. Food, allergies, personal-care items, and product safety
Customers and recipients are responsible for reviewing labels, ingredients, allergen statements, warnings, age recommendations, expiration information, and manufacturer instructions before consuming or using any product. Products may be manufactured, handled, or packaged in facilities that process common allergens.
Do not consume or use an item if its seal is broken, packaging is damaged, it appears contaminated or spoiled, the ingredient or warning information is unclear, or the recipient may be allergic or sensitive. Contact us about order damage; contact the manufacturer or an appropriate professional about product-specific safety questions. InstaMom does not provide medical advice and does not guarantee that a box is allergen-free unless expressly stated in writing. See our full Candy, Food Allergy, and Dietary Restriction Disclaimer.
6. Orders and contract formation
Your order is an offer to purchase. An automated confirmation acknowledges receipt but does not necessarily mean we accepted the order. We accept an order when we send a shipment confirmation, provide digital content, begin a personalized product, or otherwise expressly confirm acceptance.
We may reject or cancel an order before acceptance for reasons including availability, suspected fraud, pricing or description errors, payment problems, legal restrictions, shipping limitations, abusive conduct, or violation of these Terms. If we cancel after payment, we will refund the canceled amount.
7. Prices, payment, taxes, and promotions
Prices are shown in U.S. dollars unless stated otherwise and may change without notice. The price charged is the price displayed at checkout, subject to correction of obvious errors as permitted by law. Shipping, taxes, duties, and other charges are added as disclosed.
You authorize us and our payment providers to charge the selected payment method for the total shown and any separately approved charges. You represent that you are authorized to use the payment method. We may use lawful measures to verify payment and prevent fraud.
Promotional codes, discounts, and credits are subject to their stated terms, have no cash value except where required by law, may not be combined unless permitted, and may be withdrawn for misuse, fraud, error, or expiration.
8. Gift orders and messages
You are responsible for the accuracy of recipient information and for having authority to provide it. Gift messages must not be unlawful, threatening, harassing, hateful, defamatory, fraudulent, invasive of privacy, sexually exploitative, or infringing. We may refuse or remove content that violates these Terms, but we are not obligated to monitor every message.
9. Shipping, returns, and refunds
Our Shipping & Delivery Policy and Refund, Return & Cancellation Policy are incorporated into these Terms. If a product page or written custom-order agreement contains more specific terms, those terms control for that transaction to the extent they do not conflict with mandatory law.
We currently ship only within the contiguous United States. See the Shipping & Delivery Policy for the destinations we do not serve.
10. Coaching and educational services
InstaMom coaching, consultations, inserts, templates, and educational materials provide general information, organization, encouragement, and skill-building. They are not a substitute for an academic adviser, licensed counselor, mental-health professional, physician, attorney, financial adviser, disability-services office, emergency service, or the policies of a school.
We do not guarantee admission, grades, academic standing, retention, graduation, employment, interpersonal outcomes, or any specific result. The student remains responsible for decisions, deadlines, attendance, academic integrity, communications, safety, and compliance with institutional rules. In an emergency, contact appropriate emergency services or campus authorities.
Unless separately agreed in writing, InstaMom is not acting as an agent of, or service provider to, a college or university and does not access official student records.
11. Digital content and limited license
After payment and subject to these Terms, we grant the purchaser a limited, nonexclusive, nontransferable, revocable license to use purchased digital content for the personal or internal purpose stated on the product page. Unless expressly permitted, you may not reproduce, share, resell, sublicense, post publicly, distribute, remove notices from, create competing materials from, or commercially exploit digital content.
Digital products are licensed, not sold, to the extent permitted by law. Access methods and technical requirements may change. You are responsible for downloading and securely storing files within any stated access period.
12. Intellectual property
The Services—including names, logos, designs, text, graphics, photographs, videos, templates, cards, curricula, downloads, product packaging, website layout, and other content—are owned by or licensed to InstaMom and protected by intellectual-property laws. Except for the limited rights expressly granted, all rights are reserved.
“InstaMom,” “InstaMom University,” associated logos, and trade dress may be trademarks or service marks. You may not use them in a manner likely to cause confusion or imply sponsorship without written permission.
13. Acceptable use
You may not:
- Use the Services for unlawful, fraudulent, abusive, harassing, or deceptive purposes;
- Infringe intellectual property, privacy, publicity, confidentiality, or other rights;
- Interfere with security or operation, introduce malicious code, scrape or harvest data without permission, or attempt unauthorized access;
- Use automated systems to place orders, reserve inventory, copy content, or burden the Services except as authorized;
- Impersonate another person, submit false information, manipulate reviews, misuse promotions, or evade purchase limits;
- Reverse engineer or create derivative products from protected digital materials except as permitted by law; or
- Use InstaMom content to train, benchmark, or develop a competing commercial artificial-intelligence system without written permission.
14. Reviews, submissions, and user content
You retain ownership of content you submit. By submitting content to a public or promotional area, you grant InstaMom a worldwide, nonexclusive, royalty-free, sublicensable license to host, store, reproduce, adapt for formatting, publish, display, and distribute that content for operating, improving, and promoting the Services, subject to our Privacy Policy and any written campaign terms.
You represent that you own or control the necessary rights, have permission from identifiable people, and that the content is accurate and lawful. We may remove content or decline publication at our discretion, but are not obligated to do so.
15. Third-party services and links
The Services may rely on or link to third parties, including payment providers, carriers, social networks, scheduling tools, and manufacturers. Third parties operate under their own terms and policies. To the extent permitted by law, InstaMom is not responsible for third-party content, acts, omissions, availability, or independent services.
16. Feedback
If you voluntarily provide ideas or suggestions about the Services, you grant InstaMom a perpetual, irrevocable, worldwide, royalty-free right to use them without restriction or compensation, provided this does not transfer ownership of your separately protected user content.
17. Suspension and termination
We may suspend or terminate access, cancel pending transactions as permitted by law, or refuse service if we reasonably believe you violated these Terms, threatened safety or security, engaged in fraud or abuse, or created legal risk. Provisions that by their nature should survive termination will survive, including payment obligations, licenses already granted, intellectual property, disclaimers, limitations, indemnity, and dispute terms.
18. Disclaimer of warranties
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES AND CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” INSTAMOM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR SUITABLE FOR EVERY USER; THAT DESCRIPTIONS OR CONTENT WILL BE COMPLETE OR CURRENT AT ALL TIMES; OR THAT EDUCATIONAL OR COACHING SERVICES WILL PRODUCE A PARTICULAR RESULT. MANUFACTURER WARRANTIES, IF ANY, ARE PROVIDED BY THE MANUFACTURER.
Some jurisdictions do not allow certain disclaimers, so portions of this section may not apply to you.
19. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, INSTAMOM AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES; LOST PROFITS, REVENUE, DATA, GOODWILL, OR OPPORTUNITY; OR DAMAGES ARISING FROM THIRD-PARTY SERVICES, EVEN IF ADVISED OF THE POSSIBILITY.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY ARISING OUT OF A CLAIM WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO INSTAMOM FOR THE PRODUCT OR SERVICE GIVING RISE TO THE CLAIM DURING THE SIX MONTHS BEFORE THE EVENT, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
These limitations do not apply to liability that cannot lawfully be limited, which may include liability for gross negligence, willful misconduct, certain personal injury, or mandatory consumer remedies. Your jurisdiction may provide additional rights.
20. Indemnification
To the extent permitted by law, you agree to defend, indemnify, and hold harmless InstaMom and its owners, officers, employees, contractors, and agents from third-party claims, losses, liabilities, damages, judgments, and reasonable costs arising from your unlawful use of the Services, your user content, your violation of these Terms, or your infringement of another person's rights. We may control the defense of an indemnified matter, and you agree to cooperate. This section does not require a consumer to indemnify InstaMom for InstaMom's own unlawful conduct.
21. Force majeure
InstaMom is not responsible for delay or failure caused by events beyond reasonable control, including natural disaster, severe weather, fire, epidemic, public emergency, war, terrorism, civil unrest, labor dispute, carrier interruption, utility or internet failure, cyberattack, governmental action, campus closure, or supply shortage. This section does not eliminate refund or cancellation rights required by law.
22. Governing law and venue
These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-law rules, except that mandatory consumer-protection law in your place of residence may apply. Any dispute not subject to a separately agreed arbitration provision must be brought in a state or federal court with lawful jurisdiction in Virginia, and the parties consent to personal jurisdiction and venue there, except where applicable law gives a consumer the right to bring a claim elsewhere.
23. Informal dispute resolution
Before filing a lawsuit, each party agrees to send the other a written notice describing the dispute and requested relief and to allow thirty (30) days for a good-faith attempt to resolve it, unless immediate relief is legally necessary or the law does not permit this requirement. Send notices to instamomuniversity@gmail.com and InstaMom University LLC, 203 Boston Avenue, Lynchburg, VA 24503.
24. Changes to these Terms
We may revise these Terms prospectively. The updated version will be posted with a new effective date. Material changes will receive additional notice when required. Terms in effect when an order was accepted generally govern that transaction unless law or a written agreement requires otherwise.
25. General provisions
If a provision is held invalid or unenforceable, it will be enforced to the maximum lawful extent and the remaining provisions will remain effective. Failure to enforce a provision is not a waiver. You may not assign your rights or obligations without our written consent; we may assign these Terms in connection with a reorganization, financing, or transfer of the business, subject to law.
These Terms, together with policies and transaction-specific terms incorporated by reference, are the entire agreement concerning the Services and supersede prior or contemporaneous communications on the same subject. Headings are for convenience only. “Including” means “including without limitation.” Electronic notices and records satisfy writing requirements to the extent permitted by law.
26. Contact
InstaMom University LLC
203 Boston Avenue
Lynchburg, VA 24503
Customer support and legal notices: instamomuniversity@gmail.com
instamomuniversity.com